Privacy Policy

Last Updated: 2025/06/30

Prabhu Express ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Full Name
• Date of birth
• Email Address
• Phone Number
• Purpose of Sending
• Proof of address (e.g. utility bills)
• Beneficiary bank account detail
• Government-issued photo ID (e.g. Australian Driver’s Licence, International Passport)

2. How We Use Your Information

We use your information to:

• Process transactions
• Send transactional or promotional emails
• Improve our services and website experience
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share it with third parties for the purposes of:

• Payment processing
• Customer support
• Legal compliance when required

4. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections or deletions
• Withdraw your consent at any time

6. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: 0402 950 739
• Address: Prabhu Express Suite 607, Level 6 321 Pitt St Sydney NSW 2000